Gurleen Kaur
Program Manager - Blinkit - Admin | 13+ Years of Expertise in Healthcare, FMCG & Real Estate
- Role
- Program Manager at Blinkit
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Gurleen Kaur
Dynamic operations and client experience leader with 15 years of cross-industry…
Experience
Program Manager
Nov 2024 — Present · Gurugram, IN
Manage coordination, scheduling, and documentation for senior management. • Handle stakeholder communication, vendor follow-ups, and escalation closure. • Act as a bridge between leadership and operations, preparing presentations, business reviews, and training dashboards. • Maintain high accuracy, discretion, and service excellence. • Oversee vendor management, deployment, and shift planning of HK manpower. • Conduct audits, performance reviews, and implement penalty mechanisms for SLA breaches. • Partner with Admin, HR, Procurement, Safety, SLP, and Legal teams to drive cross-functional coordination, escalations, and service recovery. • Spearhead the creation of the end to end DJIME, a vendor collaboration project and L&D framework. • Implement a 52-week national training calendar integrating vendor-led workshops, audit-based corrective modules, and bilingual SOP decks.
Education
Univerity of Gloucestershire, london
PGED in strategic management and leadership skills (EDEXCEL)
2013
VLCC institute of Beauty & Nutrition
Diploma in Dietetics health & Nutrition
2014
Indira Gandhi National Open University
Diploma in Nutrition & Health Education
2019
University of Delhi
Bachelor of Arts - BA
2008
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