Derek Storbakken
Enterprise Service Desk Manager @Calgary Board of Education
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WORK HISTORY
Enterprise Service Desk Manager @Calgary Board of Education
Leading the strategic vision and operational delivery of CBE’s Enterprise Service Desk, unifying support across multiple service functions. Driving service transformation through automation, ITSM best practices, and continuous improvement to enhance user experience for students, employees, parents, and families. Accountable for stakeholder engagement, performance management, and building a high-performing team that supports enterprise-wide service excellence.
EDUCATION
Haskayne School of Business
Master of Business Administration (M.B.A.)
University of Calgary
BSc Software Engineering with Distinction
SKILLS
ABOUT DEREK STORBAKKEN
I am a results-driven leader with a focus on Business Relationship Management (BRM). With over two decades of experience, I excel at growing and sustaining valuable relationships. My pragmatic approach and track record of delivering outstanding results make me a sought-after leader. Passionate about driving excellence, I inspire teams to achieve wild success. I bring expertise in strategic planning, leadership, project management, and stakeholder relations. Let\'s connect and explore how we can drive innovation and achieve mutual success in a relationship centered organization.
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