Divine Selasie Sikanku

About Divine Selasie Sikanku

Innovative and results-driven communications executive with over 15 years of experience…

Experience

1. Enrollment Registrar Coordinator

   Baruch College

   Sep 2019 — Present · New York, NY, US

   Led the redesign and streamlining of re-entry application processes, achieving a 15% improvement in processing efficiency.Enhanced data accuracy and compliance by developing and maintaining comprehensive course catalogs aligned with institutional policies and regulatory requirements.Designed and implemented online communication resources, improving student engagement and accessibility.Conducted in-depth audits of internal systems, identifying risks, recommending improvements, and ensuring compliance with FERPA regulations.Supervised, trained, and mentored student work-study assistants, fostering a collaborative and productive environment.Analyzed enrollment and retention data, generating actionable insights to support strategic decision-making.Independently led key stakeholder meetings to identify process inefficiencies and implement technology-driven solutions.I ensure conformity of record release procedures to registration management policies and legal requirements governing the confidentiality of student records, including the Family Rights and Privacy Act (FERPA) and all other applicable laws and regulations.National Clearinghouse data reportingProcessing re-entry applicationsupdating and maintaining prerequisites, cross-listed courses, new courses, and course number and title changes.CUNYFIRST data verificationassisting with student registration issuesprovide advice on academic and administrative registration requirementsinterpret and communicate academic, registration and enrollment policies and proceduresprovide information to prospective and enrolled students in registration and records related areascompile, generate and update various reports, catalogs and inventoriesCourse scheduling and maintaining course databaseMonitor and revise content of web page and other communication materials

Education

• The College of New Rochelle

  Master of Public Administration (MPA)

  2015 — 2017

• Ghana Institute of Journalism

  Accra Diploma

  2001 — 2003

• Ghana Institute of Journalism (GIJ)

  Diploma in Communications Studies

  2001 — 2003

• BISHOP HERMAN COLLEGE

  SSCE

  1992 — 1995

• Ada Teachers' Training College

  3 Years Post Secondary Teachers'​ Certificate A

  1997 — 2000

• Bishop Herman College, Kpando, Volta Region, Ghana

  Senior Secondary School Certificate Examination

  1993 — 1995

• The College of New Rochelle

  Bachelor of Arts (BA)

  2014 — 2015

Skills

• Photography
• Managing Start-Ups
• Microsoft Office
• Social Networking
• Community Outreach
• Publishing
• Event Planning
• Coordinating Events
• Corporate Communications
• Public Speaking
• Interviews
• Project Planning
• Public Relations
• Internal Communications
• Organization
• Media Relations
• Research
• Social Media Outreach
• Photoshop
• Microsoft Word
• Newspapers
• Youth Mentoring
• Microsoft Publisher
• Public Affairs
• Customer Service
• Registration Services
• Office Management
• Blogging
• Program Evaluation
• Nonprofits
• Strategic Enrollment Management
• Editing
• Management
• Journalism
• Broadcast
• Leadership
• Problem Solving
• Marketing
• Non-Profits
• Newsletters