Dale Shofner

About Dale Shofner

Hands on professional who revitalizes information technology departments by providing leadership and vision, timely customer service and support, and stabilizing systems availability through enhancing software functionality and processes.Software Experience & Languages HTML 5, Bootstrap, Cascading Style Sheets (CSS), Visual Studio 2017, Balsamiq, Informatica Developer Certification (Level II), Informatica Administrator Certification, and SQL (Microsoft and IBM), RPG Free, CLP, CLLE, DDS, DDL, Transportation EDI documents with developmental knowledge of: 204, 990, 214, 210, 820, 322, 404, 410, 824, and 864; Rational Developer for IBM Power Systems Software, Access Client, iSeries Navigator; Tableau Dashboarding Software, K2 Black Pearl, Microsoft SSIS, and SSRS, Dell BOOMI certified ETL professional.Software Database: Microsoft SQL ® and IBM I DB2 ® Platforms: IBM I running on IBM Power Systems™ servers; Microsoft VM; Microsoft SQL Cluster, F5.com ® load balanced webserver and application server deployment experience, WCF, WPF design, Informatica Power Center Designer, Informatica Workflow Manager, Informatica Workflow Monitor, and Informatica Workflow Repository Manager V9.0.1. Microsoft Office 365 (Excel, Word, PowerPoint, Outlook, Visio, Project, and OneNote); Microsoft Visual Studio 2019, Microsoft Power BI, Microsoft Power Apps (Canvas), DOMO.Methodologies and Additional Expertise Project Management, Data Integration, Software Documentation, Systems Analysis, Business Analysis, Database Design, Business Intelligence, Enterprise Architecture, Data Modeling, IASSC Certified Lean Six Sigma Yellow Belt Certification (ICYB), and IT Management Driven by collaborative motivation in Business Process Skills, E-commerce, technical writing, Application Development, and Integration. Excellent communication, presentation, and organizational skills\"If you don\'t have time to do it right, when will you have time to do it over?\"

Experience

1. Senior Manager of Business Intelligence

   Covenant

   Jun 2018 — Present · Chattanooga, TN, US

   Business Intelligence (BI) leverages software and services to transform data into actionable intelligence that informs an organization’s strategic and tactical business decisions.BI tools access and help users analyze data sets and present analytical findings in reports, summaries, dashboards, graphs, charts and maps to provide users with detailed intelligence about the state of the business.Two types of BI:The first is traditional or classic BI, where IT professionals use in-house transactional data to generate reports. The second is modern BI, where business users interact with agile, intuitive systems to analyze data more quickly.IT still has to set and manage policies, governance and enablement around the data and access to it as well as continually work with users to ensure the BI tools are delivering the insights they seek.Organizations generally opt for classic BI for certain types of reporting, such as regulatory or financial reports, where accuracy is paramount and the questions and data sets used are standard and predictable.Organizations typically use modern BI tools when business users need insight into quickly changing dynamics, such as marketing events, in which being fast is valued over getting the data 100 percent right.Organizations will continue to need an accurate understanding of past events and current states. That’s why, experts say, that even as organizations increasingly use advanced analytics to forecast the future, they continue to invest in their BI operations.Organizations will continue to need BI capabilities to help them validate the analyses produced by more advanced analytics functions as they add those capabilities.

Education

• The University of Tennessee at Chattanooga

  Communications - Broadcasting

  1986 — 1988

• University of Tennessee, Knoxville

  Communications - Broadcasting

  1988 — 1990

• Chattanooga State Community College

  Associate's Degree, Programming

  1990 — 1993

Skills

• Integration
• Os/400
• Ifs
• Transportation
• Software Documentation
• Sdlc
• IT Management
• Database Design
• Programming
• Information Technology
• Sms
• Stored Procedures
• Software Development
• Tableau
• Css
• Business Process
• Business Intelligence
• Web Application Design
• Data Center
• Ssrs
• Software Project Management
• Project Management
• Microsoft Office
• Ibm as/400
• Databases
• Leadership
• Ddl
• Telecommunications
• Analysis
• Etl
• Enterprise Architecture
• Sql
• Visio
• Oracle Sql Developer
• Informatica
• Microsoft Sql Server
• Db2
• Ibm Iseries
• Disaster Recovery
• Rpg Free