Rajaraman Arumugam
Director of Product Design @Kore.ai
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WORK HISTORY
Director of Product Design @Kore.ai
Hyderabad, IN
Leading product design strategy for conversational AI and agentic automation platforms serving 400+ Fortune companies across customer service, employee productivity, and process automation.Restructured the agent builder experience, significantly reducing onboarding friction for enterprise teams.Established design principles for AI transparency and user control across the platform. Introduced structured design reviews and moved the team from feature-driven to experience-driven product design.Building and scaling a design system to ensure consistency and efficiency across the enterprise product suite.
EDUCATION
Park College of Engineering and Technology
Bachelor of Engineering, Computer Science Engineering
SKILLS
ABOUT RAJARAMAN ARUMUGAM
I design AI products that enterprise teams can actually use.Currently I lead product design for conversational AI and agentic automation platforms used by 400+ Fortune companies. My work sits at the intersection of complex AI systems and intuitive user experience: making invisible AI behavior visible, giving enterprise teams control without overwhelming them, and building design systems that scale across products.Before this, I led data products design at PropertyGuru across four Southeast Asian markets (Singapore, Malaysia, Thailand, Vietnam), redesigned enterprise logistics flows at Quincus, and unified multi-channel communication products (voice, video, chat, SMS) at 8x8.What I bring:AI Product Design: conversational AI, agentic UX, prompt-based interfaces, AI transparency patternsDesign Leadership: team building, mentorship, design culture, cross-functional collaborationDesign Systems: scalable component libraries, design tokens, adoption strategyBusiness Thinking: product strategy, go-to-market, revenue-aware design decisions18 years. 5 countries. AI, SaaS, fintech, logistics, telecom, healthcare.
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