Scott Hotard

About Scott Hotard

I\'m a business technology leader who loves finding creative ways to use technology to solve ambiguous problems. I\'ve spent my career designing, building, and leading teams to implement solutions that help businesses grow and become more efficient. I\'m a big believer in teamwork and collaboration, and I love bringing different areas of the business together to achieve amazing things. I\'m also passionate about mentoring and helping others develop their skills.It doesn\'t take much to get me going deep into a conversation thinking through the details of an interesting business or technical problem. But when I\'m not diving into those types of opportunities, you can find me exploring new restaurants or planning my next travel adventure (hopefully combining both!).I\'m always looking for new ideas and challenges to grow. If you\'re interested in connecting or want to chat about all things tech, feel free to reach out!

Experience

1. Manager, Systems and Strategy

   Qualtrics

   Apr 2019 — Present · Provo, UT, US

   I lead a high-performing team of technically-minded program managers focused on identifying and resolving pain points and inefficiencies within business systems across all functions and departments. We collaborate closely with internal development groups to build well-thought-out functional requirements that consider upstream, downstream, and cross-functional impacts. Our work guides the entire project lifecycle, from discovery to development, implementation, iteration, and measurement through metrics.Some of my recent accomplishments include- Building out automation efforts to reduce manual touch points in billing customers, resulting in a 34% reduction and saving over 2,500 hours annually- Leading IT efforts for implementing SFDC CPQ, a scalable sales quoting tool that processes $1.8B in annual revenue- Coordinating IT resources as part of Qualtrics\' business transformation journey, especially within our lead-to-cash processes; this focus includes reducing friction in processes and systems while increasing company efficiency and profitability by driving standardization.

Education

• University of Utah - David Eccles School of Business

  Master of Business Administration - MBA

  2019 — 2020

• Brigham Young University

  BS, Business Management

  2002 — 2008

• University of Utah - David Eccles School of Business

  Graduate Certificate, Information Systems

  2019 — 2020

Skills

• Data Analysis
• Microsoft Office
• Management
• Microsoft Excel
• Salesforce.com
• Team Leadership
• Spanish
• Strategic Planning
• Leadership
• Training
• Strategy
• Windows
• Budgets
• Marketing
• Powerpoint
• Customer Service
• Account Management
• Project Management
• Team Building