David Sanders

About David Sanders

Accomplished corporate executive and Navy veteran with diverse experience in operations, process, training and vendor management. Demonstrated results in driving down expenses, executing projects, increasing revenue and finding creative adjacent markets. Strong foundation in LEAN process management, all aspects of vendor management including contract negotiations, risk management, process management improvement, and execution of outsourced process management.Operations Director that led people development, change management and multi-site team management. A persuasive leader with proven success in systematic thinking and integrated problem-solving- P&L Responsibility - Operations Director level Management- Vendor Management - Fraud Operations Management- Debt Recovery Management- Outsourcing evaluation and execution- Team development - Master Training Specialist - LEAN Process Management Certified- Experienced in Agile project management - Business Process Management Certified- Acquisitions and Integration

Experience

1. Director, Fraud Disputes Transformation

   USAA

   Jan 2025 — Present

   Fraud Disputes Director for REG E/Z Claims. I will be working to drive efficiency in the process.

Education

• United States Naval Academy

  BS

• Rensselaer Polytechnic Institute

  MS

• Nuclear Power School - Naval Nuclear Power Training Command (NNPTC)

  ME

Skills

• Product Management
• Integration
• Business Process Improvement
• Leadership
• Business Process
• Outsourcing
• Six Sigma
• Strategic Partnerships
• Change Management
• Risk Management
• Team Leadership
• Performance Management
• Financial Services
• Program Management
• Vendor Management
• Business Intelligence
• Strategic Planning
• Management
• Project Management
• Training
• Process Improvement
• Operations Management
• Analysis
• Call Centers
• Cross-Functional Team Leadership
• Business Strategy
• Business Analysis
• Strategy