Drx Dharmendra Gupta

About Drx Dharmendra Gupta

Pharmacy Operations Manager with 7+ years of experience across retail pharmacy, hospital…

Experience

1. Cluster Manager

   Blinkit

   Feb 2023 — Present · Jaipur, IN

   Managed end-to-end pharmacy operations across warehouses and stores with 100% stock accuracy.• Ensured PCI compliance, Schedule H/H1 documentation, and narcotics record maintenance.• Oversaw PO-based material receiving with strict QC, GRN, and NTE checks.• Streamlined workflow using FIFO/FEFO/LIFO to speed up order dispensing.• Maintained SKU availability through variance tracking and demand forecasting.• Led daily catch-up calls with Store Managers to resolve issues and cut PNA.• Drove RCA on operational gaps using trackers and KPI monitoring.• Organized free health check-up campaigns to boost low-performing store sales.• Launched loyalty points program, increasing repeat orders and sales.• Controlled bad stock/damage, RTV, and UPC compliance for quality assurance.• Supervised dispensing of prescription, OTC, and healthcare products as per PCI norms.• Built SOPs, trained staff, and coordinated supplier replenishments end-to-end.