Shailendra Singh
Director (Full Time Board Member)- Mace Executive Vice President- Maruti Suzuki @Maruti Suzuki India Limited
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WORK HISTORY
Director (Full Time Board Member)- Mace Executive Vice President- Maruti Suzuki @Maruti Suzuki India Limited
Maruti Center for ExcellenceMaking $15 Cos, 200k people value chain profitable| Operations Consulting| Strategy | Energy and ESG Consulting | Succession Planning | Leadership Development | Lean & Quality | Digital and AI
EDUCATION
Indian Institute of Foreign Trade
Master of Business Administration, Foreign trade
Indian Institute of Management, Lucknow
Doctor of Philosophy (Ph.D.), Business Administration and Management, General
Harcourt Butler Technical University
Bachelor of Technology
Hitotsubashi ICS (Hitotsubashi University Business School)
Master of Business Administration (M.B.A.), International Business Strategy
ABOUT SHAILENDRA SINGH
Distinguished Manufacturing & After-Sales LeaderResults-driven executive with 27 years of experience driving excellence in manufacturing and after-sales operations. Proven track record of leading cross-functional teams, developing strategic roadmaps, and delivering world-class customer experiences.Key Expertise- Manufacturing operations: shopfloor management, production planning, quality control, and strategy development- After-sales leadership: warehousing, logistics, spare parts procurement, export sales, and customer experience management- Team leadership: led teams of over people, fostering a culture of excellence and collaboration- Global perspective: managed export sales to over 80 countries, driving business growth and expansionCareer Highlights- Transformed manufacturing operations through strategic planning, process improvements, and team leadership- Developed and executed warehousing and logistics strategies, enhancing customer satisfaction and reducing costs- Led large-scale teams to deliver exceptional customer experiences, driving business growth and loyaltyValue Proposition:Transformational leader with a unique blend of manufacturing and after-sales expertise. Proven ability to drive business growth, improve operations, and deliver exceptional customer experiences.
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