Drew Rosen

About Drew Rosen

DIGITAL LEARNING AND DEVELOPMENT STRATEGISTOrganizational Transformation | Customer Outcomes | Certification and Training DevelopmentAn accomplished Senior Learning & Development Executive with a twenty-year+ proven track record for building world-class learning and certification teams and programs to support company initiatives driving learning revenue growth from $20 million to $290 million. Product and process innovation leader that creates customer-focused learning solutions that drive customer outcomes and loyalty.Passionate about the role and use of technology in adult education delivery, digitization of education, classroom transformation, the role of learning in performance support, and the migration to student-centric learning.AREAS OF EXPERTISECertification Development | Adult Learning | Learning Technology | Instructional Design | Business Process Re-engineering | Talent Development | Research & Development | Project Management | P&L Management | Learning Strategy | Digital TransformationACCOMPLISHMENTS• Created the Learning Strategy for the future of learning for Cisco’s Customer Experience Learning business.• Led the transformation of Cisco’s training business to a digital learning business, including the development of new learning delivery platforms and technology, digital student materials, digital libraries, cloud-based self-paced learning, and multi-threaded single-source publishing based on XML.• Delivered industry award-winning learning innovations including e-learning, mobile test and study applications, learning games, digital e-reader, and performance-based self-study platforms recognized by Brandon Hall, Learn-X, and Corp/U.• Transformed Cisco’s certification and training businesses by driving industry accreditation. Led the organizational effort to achieve ANSI 17024 accreditation for our certifications as well as other industry accreditations, including NSA 4011/4013 and DoD 8570.1.• Integrated training programs from numerous Cisco acquisitions with Cisco training programs, including P&L management, product and personnel alignment.

Experience

1. Sr Director, Learning & Development

   Ciena

   Sep 2024 — Present · FL, US

   Head of Learning & Development for People & Culture. Transforming L&D to drive an enterprise-wide, integrated talent strategy that enables our business. Creating life-long learners and empowering employees with the durable and domain specific skills to succeed in their current and future roles. Proving L&D can be a thought leader and strategic function that drives measurable outcomes for the company.

Education

• University of Florida

  Bachelor’s Degree, Computer Engineering