Riddhi Patel
Head of Customer Experience Center @MGI
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WORK HISTORY
Head of Customer Experience Center @MGI
Berlin, DE
EDUCATION
Freie Universität Berlin
Doctor of Philosophy - PhD, Molecular Biology
Ganapat University, Gujarat University, India
Master's degree, Biotechnology
GVK BIO and Accelrys, Hydrabad, India
course work, Drug Design
Shri Vividhlaxi Vidyamandir, Palanpur, Gujarat, India
Science
St. Xavier college, Gujarat University, Ahmedabad
Bachelor of Science, Biochremistry and Biotechnology
Maharaja Sayajirao University of Baroda, Vadodara
Post Master's diploma, Genetic engineering and bioprocessing
ABOUT RIDDHI PATEL
At MGI, my leadership in application support for Europe and Africa hinges on a strategic blend of technical acumen and business growth initiatives. With roles in customer training, technical and sales support, our team excels in fostering customer satisfaction and technical consultation, empowered by my expertise in Next Generation Sequencing, Biochemistry, and Molecular Biology. Collaboration is the heartbeat of our operations, as we work to strengthen B2B relationships and streamline communication channels. The recruitment and development of Field Application Scientists are key responsibilities, ensuring that our team\'s scientific prowess seamlessly integrates with sales and marketing strategies. This strategic synthesis is fundamental in propelling MGI\'s innovation and presence in the biotechnology sector.
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