Krystal Tyree

About Krystal Tyree

Hi, I’m Dr. Krystal Tyree — an educator, athletic trainer, and implementation-minded problem solver who thrives at the intersection of people, process, and technology.For more than a decade, I’ve supported students, families, educators, coaches, and administrators through complex systems, new platforms, and high-stakes workflows. Whether onboarding 150+ students to multi-platform SaaS tools, guiding 300+ families through account creation and documentation, or supporting LMS transitions with zero interruption, my goal has always been the same:Make things clearer. Make things smoother. Make people feel supported.While my background is in education and healthcare, the work I’ve loved most mirrors Customer Success, Onboarding, and Project Management —• guiding users through new tools• teaching them how to navigate technology• simplifying complicated processes• resolving issues with empathy• collaborating cross-functionally• building strong relationships• documenting workflows and improving themI’ve discovered that what truly drives me is helping people succeed, reducing their friction, and creating experiences that feel intuitive and empowering. That’s why I am now transitioning into roles focused on Customer Success, Implementation, and Project Coordination — places where I can bring my strengths in support, communication, and systems-thinking to a broader impact.What I’m great at: Customer onboarding & user training Multi-stakeholder communication Workflow/process improvement LMS & SaaS platform adoption Documentation, organization & detail management Cross-functional collaboration Relationship-building grounded in empathy Turning complex processes into simple, actionable stepsWhat I’m looking for:Roles in Customer Success, Onboarding, Implementation, or Project Management — especially in EdTech, HealthTech, or mission-driven organizations that value people-first experiences.If you’re hiring, partnered with someone who is, or simply open to connecting — I’d love to talk.Let’s build something great.

Experience

1. Athletic Trainer

   Select Physical Therapy

   Sep 2022 — Present

   Deliver contracted support services for NBA referees in the Houston market, providing personalized assessment, treatment, and rehabilitation while ensuring a seamless, high-quality client experienceAdminister pre-game injury-prevention and recovery treatments, proactively addressing concerns and enabling referees to perform confidently and safelyMaintain accurate medical documentation and injury reports, supporting clear communication, continuity of care, and efficient decision-making among stakeholders

Education

• East Texas A&M University

  Master of Science, Health, Kinesiology, & Sports Studies

• University of Idaho

  Doctor of Athletic Training, Advance Clinical Practice in Athletic Training

  2015 — 2017

• Southwestern College

  Bachelor of Science, Athletic Training