Drita Ivezaj
Program Engineering Manager - Global Contact Center Telephony
- Role
- Program Engineering Manager - Global Contact Center Telephony at General Motors
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
EngineeringView LinkedIn profile
Experience
Program Engineering Manager - Global Contact Center Telephony
Jan 2016 — Present · Detroit, MI, US
Education
Walsh College
Bachelor's Degree
Skills
- Software Development
- Software Project Management
- Crm
- Itil
- Telecommunications
- Product Development
- Outsourcing
- Call Centers
- Pmo
- Pmp
- Leadership
- IT Management
- Vendor Management
- Sdlc
- Program Management
- Product Management
- Automotive
- Telematics
- Telephony
- Management
- Cross-Functional Team Leadership
- Software Development Life Cycle (Sdlc)
- Six Sigma
- Process Improvement
- Integration
- Project Portfolio Management
- Project Planning
- Project Management
- Business Process Improvement
- IT Strategy
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