Drew Tucker

About Drew Tucker

As an Account Executive at Toast, a cloud-based point-of-sale and restaurant management platform, I leverage my 10+ years of hospitality experience to deliver solutions that meet the needs of foodservice businesses of all sizes and segments. I have a passion for providing excellence in the customer experience and building long-term relationships with my clients.I have a proven track record of driving operational excellence, coaching and mentoring frontline team members, and ensuring safety and reliability in the hospitality industry. In my previous roles as a Customer Service Manager at American Airlines and an Assistant Provisioning Manager at Southwest Airlines, I demonstrated my skills in leadership, communication, problem-solving, and quality control. I am always eager to learn new technologies and best practices to enhance my performance and contribute to the success of my team and organization.

Experience

1. Senior Account Executive

   Toast

   Aug 2024 — Present · Fort Collins, CO, US

   156% to quota in 20•••30% in 2024+ 3x Mentor - Toast Mentorship Program+ Presidents Club 2023, 2024Toast is a cloud based, all-in-one point-of-sale and restaurant management platform.Built exclusively for the foodservice industry on an affordable cloud-based platform, Toast offers advanced functionality including tableside ordering, quick menu modifications, real-time enterprise reporting, online ordering, gift cards (digital + traditional), loyalty programs and labor management on an easy-to-use interface.

Education

• Colorado State University

  B.S., Hospitality Administration/Management

  2006 — 2010

Skills

• Food
• Pickles
• Customer Relations
• General Awesomeness
• Inventory Management
• Coaching
• Account Management
• Budgets
• Food
• Management
• Team Building
• Hospitality Management
• Sales Management
• Leadership
• Tower Erection
• Sales
• Hospitality
• Hotels
• Customer Service
• Customer Satisfaction
• Event Planning
• Restaurants