Drew Ranahan

About Drew Ranahan

I\'m passionate about partnership and thrive on solving complex problems alongside clients and colleagues. As a customer success and account management professional in the information technology and services industry, I bring years of experience in client-facing roles. From technology consulting to client services management, I\'ve honed my skills in ensuring client satisfaction and driving success.Currently, I lead a team of consultants who deliver Workday solutions for large enterprise clients across various industries. I have over 8 years of experience in Workday HCM, Time Tracking, Projects, and Absence Management implementations.I work closely with clients to understand their needs, challenges, and goals, and I provide strategic guidance and best practices to ensure their success. I lead technology road-mapping, methodology development, and business reviews with clients to measure and improve customer satisfaction, retention, and loyalty. Additionally, I contribute to the development and improvement of Kognitiv\'s Workday methodology, processes, and tools.I look forward to connecting!

Experience

1. Senior Manager, Workday Professional Services

   Kognitiv Inc.

   Jul 2025 — Present · Dallas, TX, US

Education

• Virginia Tech - Pamplin College of Business

  Bachelor's degree, Economics, Pamplin School of Business

  2010 — 2014

Skills

• Time Management
• Public Speaking
• Facebook
• Spanish
• Project Delivery
• Data Analysis
• Report Writing
• Workday
• Microsoft Excel
• Sugarcrm
• Powerpoint
• Leadership
• Microsoft Office
• Social Networking
• Salesforce.com
• Microsoft Word
• Project Management
• Event Planning
• Social Media