Drew Morrison
Lead Solution Engineer
- Role
- Lead Solution Engineer at Salesforce
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Experience
Lead Solution Engineer
Jun 2025 — Present · Charlotte, NC, US
Lead technical advisor for strategic enterprise accounts, driving digital transformation for major Payers.🤖 Spearhead the technical validation and execution of Agentforce Proofs of Technology (POTs), proving the viability of autonomous AI agents in complex healthcare workflows. Design and develop custom Lightning Web Components (LWCs) that unify Data 360 segments with Agentforce actions, creating seamless, personalized member experiences. Subject Matter Expert in Health Cloud, focusing on Payer/Provider interoperability, Care Management, and Utilization Management solutions. Conduct deep-dive discovery sessions to map complex business requirements to Salesforce technical architecture. Translate technical features into tangible business value (ROI), helping customers visualize the impact of modernizing their tech stack.🤝 Lead custom demonstrations, manage RFP technical responses, and orchestrate cross-functional teams (Product, Engineering, Success) to close complex enterprise deals.
Education
University of North Carolina at Charlotte
Bachelor of Arts - BA, Environmental Studies
2016 — 2019
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