Drew Russell Duboff
Former Remote Business Manager and Current Nonprofit Arts Manager Seeking Business/Nonprofit Management Position or Executive Assistant Position
- Role
- Manager at Nothing Bundt Cakes
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Drew Russell Duboff
Get paid to perform. Consistently. The vision: A world where singers thrive…
Experience
Manager
Sep 2021 — Present · Cherry Hill, NJ, US
Partner/lead CX, production, brand promotion, merchandise presentation, P&L, inventory control, and work culture for 2 franchises (Nothing Bundt Cakes) in South Jersey exceeding $1M in annual sales-Analyze data for inventory forecasting for two sites, and place weekly/biweekly orders-Co-execute marketing strategy and coordinate/participate in brand building special events community-wide-Train new hires on Toast POS system, payment processing, phone orders, and customer experience-Execute end-of-shift sales reconciliations and bank deposits-Schedule 15± flexible staff using WhenIWork to optimize labor to profit ratios for maximum ROI-Prioritize customer experience delivering superior guest engagements for 100+ patrons daily-Ensure compliance to franchise/corporate branding, product, service, environment, merchandising, food and health safety standards-Liaison for work study partnership between Yale School (Blackwood) and the franchise.HIGHLIGHTS-Partner with owners for business launch for the region’s inaugural site-Forge local hospital network partnership projected to generate $24K in sales for FY 2024-Increase fundraising sales 13.7% via email inbox lead nurturing, and local organizations/schools targeting-Co-manage special order/fundraiser fulfillment exceeding $2K in sales for corporate and individual accounts, complex large orders, and deliveries-Promoted from Guest Service Representative executing daily production and facility management.
Education
WSET
Level 2 Award in Wines and Spirits, Beverages
2017 — 2017
Gastronomisches Bildungszentrum Koblenz
Deutsche Wein und Sommelierschule, Wine and Food Pairing
2017 — 2017
Johnson & Wales University
Master of Business Administration - MBA, Concentration in Organizational Leadership
2018 — 2020
Johnson & Wales University
B.S. Culinary Arts & Food Service Management, Sommelier Minor, Restaurant/Food Services Management
2015 — 2019
Johnson & Wales University
A.S. Culinary Arts, Restaurant/Food Services Management
2015 — 2017
Johnson & Wales University
B.S. Restaurant, Food, and Beverage Management, Craft Brewing Minor, Restaurant/Food Services Management
2015 — 2019
Skills
- Leadership
- Public Speaking
- Creative Problem Solving
- Hazard Analysis and Critical Control Points (Haccp)
- Training
- Servsafe Alcohol Certified
- Servsafe Food Handler
- Customer Service
- Positive Employee Relations
- Teamwork
- Microsoft Office
- Microsoft Word
- Point of Sale (Pos) Systems
- Culinary Skills
- Social Media
- Baking
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