Drew Douglass

About Drew Douglass

As a Senior Integration and AIOps Specialist at IBM Software, I have been solving complex business and IT problems for IBM clients in the US for over 25 years. With a deep technical background, I help clients understand their current pain points and future goals, and guide them on their journey to achieve them.My expertise spans across various industries, including retail, travel, distribution, finance, and government. I have successfully led and collaborated with global teams to deliver strategic planning, organizational transformation, process improvement, and cloud architecture solutions. I am passionate about customer success and satisfaction, and I enjoy working on the big picture as well as digging into technical issues. My mission is to enable IBM clients to leverage the power of FinOps, AIOps, Integration and cloud computing to optimize their performance, efficiency, and innovation.

Experience

1. Senior Ibm Application Modernization, Devops & Integration Sales Specialist, Ibm Software

   IBM

   Jan 2022 — Present

Education

• University of Phoenix

  BSBIS, Business & IT

  1999 — 2001

Skills

• Java Enterprise Edition
• Enterprise Software
• Enterprise Architecture
• Datapower
• Solaris
• Nosql
• Z/Os
• Soa
• Cloud Architecture
• IT Service Management
• Aix
• Ibm Cloud
• Api Development
• Kubernetes
• Cloud Applications
• Agile Methodologies
• Troubleshooting
• Db2
• Ibm Aix
• Ibm Api Connect
• Unix
• Eai
• Software as a Service (Saas)
• Application Servers
• Mobile Applications
• Application Architecture
• Websphere Application Server
• Mobile Devices
• Websphere
• Jms
• IT Management
• Integration
• Ibm Http Server
• IT Strategy
• Websphere Portal
• Esb
• Customer Service
• Websphere Process Server
• Solution Architecture
• Customer Relations