Drew D.

About Drew D.

As a Salesforce Architect, I am driven by a passion for simplifying complexity and delivering solutions that not only meet but exceed expectations. Starting my career as a Salesforce Admin and transitioning into development, I’ve honed my skills in both the technical and analytical aspects of the Salesforce ecosystem.I excel at identifying key challenges early on and transforming disorder into organized, actionable steps. My approach is thorough, ensuring every task is completed with precision and aligned with defined specifications. The satisfaction I gain from seeing a project through to successful completion is a constant motivator.I thrive in collaborative environments and am dedicated to fostering teamwork and positive outcomes. With a strong ESFJ personality, I genuinely enjoy helping others and bringing out the best in those around me. I am skilled in resolving conflicts and keeping teams motivated and productive.Outside of work, I am always expanding my horizons. I’m currently learning to play the Cavaquinho and improving my language skills in Portuguese, Spanish, and Greek, all while enjoying Brazilian Samba music.

Experience

1. Manager Software Services Salesforce Solutions

   Protiviti

   May 2022 — Present · Lehi, UT, US

   Experienced Manager specializing in software services with a focus on Salesforce architecture. Leveraging extensive expertise, I drive successful implementations and maximize the potential of the Salesforce platform.Key Contributions:Salesforce Expertise: Designing and implementing tailored solutions, aligning with clients\' business objectives and growth plans. Utilizing declarative tools and custom development to enhance user experience.Leadership and Collaboration: Guiding and mentoring a skilled team, facilitating effective communication with stakeholders, and ensuring project success.Project Management: Managing end-to-end lifecycles, employing Agile methodologies, and conducting comprehensive quality assurance testing.Client Success: Understanding unique business processes, delivering projects on time and within budget, and providing ongoing support and training.Passionate about leveraging technology for business transformation. Let\'s connect to explore how I can help your organization achieve its strategic objectives through Salesforce.

Education

• Utah Valley University

  Bachelor of Science (B.S.), International Business

Skills

• Business Strategy
• Salesforce.com
• Management
• Team Building
• Social Media
• Creative Problem Solving
• International Business
• Market Research
• Public Speaking
• Microsoft Word
• Team Leadership
• Marketing
• Sap R/3
• Training
• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Leadership
• Superior Work Ethic
• Entrepreneurship
• Outstanding Interpersonal Communication Skills
• Sap Erp
• Strategic Planning
• Crm
• Customer Service
• English
• Project Management
• Communication Skills
• Portuguese
• Microsoft Office
• Sales
• Salesforce.com System Administrator
• Multi Tasking
• Spanish
• Business Planning
• Operations Management
• Cross-Functional Team Leadership
• Marketing Strategy
• Teamwork
• Market Analysis