Andrew Congdon
COO, Texas Department of Information Resources at Atos | Global Digital Transformation & Operational Delivery Executive | Cloud, Data Center, Apps & Infra | Public & Private Sector | Strategic Growth & Innovation
- Role
- Client Delivery Executive at Atos
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Andrew Congdon
I am a senior delivery and operating executive with deep experience running large-scale…
Experience
Client Delivery Executive
Jul 2025 — Present · Austin, TX, US
Senior Delivery Executive accountable for end-to-end IT services for the Texas Department of Information Resources (DIR).Drive continuous service innovation and technology modernization, leveraging Hyperscale cloud compute platforms and enterprise-class data center solutions to meet evolving business demands.Provide Service Delivery and Management oversight of production servers in dual data centers with strict uptime, scalability, performance requirements, and contract-compliant operations with disciplined financial and operational control.Lead multi-disciplinary teams in Build, PMO, Procurement, Operations, and Security to deliver seamless IT services, on-time project execution, delivering both steady-state and transformation initiatives.Specialize in large-scale transformations, contract delivery, ITSM frameworks, and executive-level client engagement. Known for operational excellence, P&L optimization, and fostering high-trust relationships in complex environments ensuring SLA adherence, capacity planning, financial forecasting, and continuous service improvement.
Education
Southern Methodist University - Cox School of Business
Advanced Computer Education - Microsoft Certified Solution Developer (MCSD)
Southern Methodist University
Executive MBA
Texas Tech University - Rawls College of Business
BBA
Skills
- Sales Operations
- Sharepoint
- IT Service Delivery & Operations
- Process Improvement
- Business Process Improvement
- Information Security
- Operations Management
- Saas
- Business Intelligence
- Continuous Process Improvement
- Integration
- Agile Methodologies
- Management
- Team Building
- Program Management
- Sdlc
- Program and Project Management
- Crm
- Continuous Improvement
- Security
- Enterprise Software
- Agile Software Engineering Methodologies
- Strategic Planning
- Vendor Management
- Project Management
- Business Analysis
- Analytics
- Business Strategy
- Software Development
- Business Development
- Business Process Engineering
- Information Technology
- Cloud Computing
- Customer Relationship Management (Crm)
- Corporate Strategic Planning
- Software Development Life Cycle (Sdlc)
- Business Process Re-Engineering
- Cross-Functional Team Leadership
- Customer Relationship Management
- Leadership
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.