Drew Axt

About Drew Axt

I’m an executive relationship builder and technology consultant with a penchant for performance marketing, analytics and risk mitigation. Goal oriented, customer centric and driven by data; I\'m a thought leader focused on strategic planning and execution. I have a strong track record for driving revenue, retaining customers, and exceeding NRR and IPP quotas. I\'m also Dad to two small humans, I like bikes, the outdoors, live music and I throw a mean frisbee. 🥏

Experience

1. Senior Enterprise Customer Success Manager

   Shopify

   Jul 2022 — Present · Seattle, WA, US

   I consult and strategize with Shopify’s largest Enterprise Accounts to help scale their operations, sustain hyper-growth and acquire, convert, and retain more customers.•Manages a book of Shopify’s largest strategic Enterprise accounts•Consults with DTC, B2B and omnichannel businesses on brand strategy, site operations, technology partners and integrations•Drives NRR and IPP via contract negotiation, renewals, upselling, product adoption, and risk mitigation•Exemplary executive presence, business accumen and presentation skills•Vast experience demonstrating value and developing relationships across C-suites, Engineering, Marketing and Opps teams•2024 Enterpise-segment leader in quota attainment, renewals and upsells•Expertise consulting with Lifestyle, Consumer Goods, Multinational and Subscription-based Enterprise brands

Education

• NOLS

  Wilderness First Aid and CPR, Wilderness Medicine

• University of Wisconsin-Madison

  Certificate in Project Management

• Central College

  Bachelor of Arts (B.A.), History, English

• Webster Leiden Campus

  Study Abroad, Art History, Anthropology

• University of Washington

  Certificate in Digital Marketing

  2018 — 2019

• Harvard Business School Online

  Certificate in Negotiation Mastery

  2024 — 2024

Skills

• Sportswear
• Social Media
• Sports Marketing
• Festivals
• Publicity
• Merchandising
• Brand Awareness
• Social Media Marketing
• Tourism
• Retail
• B2b
• Event Planning
• Product Launches
• Email Marketing
• Action Sports
• Athletes
• Technical Training
• Bicycle
• Problem Solving
• Adventure Travel
• Product Development
• Customer Service
• Sales
• Event Management
• Sales Management
• Public Relations
• Trucking
• Media Relations
• Copywriting
• Education
• Press Releases
• Cycling
• Vendor Management
• Brand Development
• Public Speaking
• Corporate Hospitality
• Competitive Analysis
• Management
• Contract Negotiation
• Diplomacy