Drew Martinez
Lead System Support Specialist & Innovator at The City of Long Beach
- Role
- System Support Specialist for Customer Support Bureau at City of Long Beach
- Location
- Long Beach, CA, US
- LinkedIn followers
- 500 followers
About Drew Martinez
Experienced Lead System Specialist with a demonstrated history of working in the government administration industry. Skilled in EMC Storage, Analytical Skills, VMware ESX, Voice & Data Convergence, and Databases. Strong support professional with a Health IT Workforce Program Implementation Management focused in Electronic Health Records Trainer from Cypress College.
Experience
System Support Specialist for Customer Support Bureau
Jul 2015 — Present
Working in Technology & Innovation Dept. embedded with Long Beach Police with the responsibility of maintaining the integrity of various public safety systems including Record Management System (RMS) and Computer Aided Dispatch (CAD). Working hands on with numerous applications that provide public safety officers the ability to function, perform their duties and protect and serve the citizens of the city in a well-organized manner. Provide valuable input on necessary upgrades to outdated systems and execute such upgrades working with vendors and consultants as well as in-house support. Interact effectively with all levels of management to communicate important details or potential impact of maintenance to systems pertaining to public safety.
Education
Westwood College-Los Angeles
B.S., Information Systems Security
Cypress College
Health IT Workforce Program Implementation Management, Electronic Health Records Trainer
Skills
- Vmware Vcenter
- Vmware Esxi
- Citrix Xenapp
- Landesk
- Group Policy
- Microsoft Cluster
- Active Directory
- Windows Server
- Hardware
- Thin Computing
- Operating Systems
- Voice & Data Convergence
- Virtual Desktop Infrastructure
- Software Documentation
- Technology Convergence
- Troubleshooting
- Networking
- Microsoft Sql Server
- Office 365
- Emc Storage
- Sql Server Management Studio
- Technical Support
- Thin Provisioning
- Security
- Disaster Recovery
- Citrix Xendesktop
- Software Installation
- Convergance Systems
- Computer Hardware
- Symantec Endpoint Protection
- Microsoft Exchange
- Vmware
- Databases
- Analysis
- Vmware Vsphere
- Servers
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