Drew West
Senior Manager at North Highland
- Role
- Expert Practitioner at North Highland
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Drew West
As a Lean Six Sigma Black Belt with over 20 years driving operational excellence, I thrive at the intersection of data, people, and process—turning complex challenges into streamlined, high-impact results.I\'ve led cross-functional teams through large-scale transformations, product launches, and change initiatives for organizations seeking sustainable performance gains. Whether identifying \"bright spots\" to scale best practices, harnessing data analytics for smarter decisions, or coaching leaders through uncertainty, my focus is always the same: deliver measurable value while building cultures that embrace continuous improvement.At North Highland and in prior roles, I\'ve- Managed multimillion-dollar projects and portfolios, consistently hitting timelines and ROI targets- Implemented Lean, Six Sigma, and change management frameworks that reduced waste, boosted efficiency, and elevated employee engagement- Partnered with executive stakeholders to align strategy with execution in fast-paced environments.I\'m passionate about creating organizations that don\'t just survive change—they lead it. If you\'re building high-performing teams, optimizing operations, or navigating digital/strategic transformation, let\'s connect. I\'m always open to exploring how my expertise in process excellence and North Highland\'s expertise in change and transformation can support your next big leap.
Experience
Expert Practitioner
May 2022 — Present · Charlotte, NC, US
Education
Baldwin Wallace University
MBA, Management
2011 — 2016
Miami University
BS, Economics
1993 — 1997
Skills
- Marketing
- Product Management
- IT Strategy
- Program Management
- Project Planning
- Operational Excellence
- Leadership
- Quality Assurance
- Property & Casualty Insurance
- Data Analysis
- Six Sigma
- Itil
- Process Engineering
- Business Analysis
- Agile Methodologies
- Lean Manufacturing
- Management
- Analytics
- Business Strategy
- Microsoft Sql Server
- Cross-Functional Team Leadership
- Project Management
- Pricing
- Access
- Risk Management
- Visio
- Business Process Improvement
- Underwriting
- Sharepoint
- Training
- Business Process
- Software Documentation
- Forecasting
- Continuous Improvement
- Microsoft Word
- Project Portfolio Management
- Team Leadership
- Relationship Management
- Requirements Gathering
- Insurance
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