Drew Robinson
Director, Customer Success
- Role
- Director, Customer Success at RingCentral
- Location
- Asheville, NC, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Director, Customer Success
Sep 2025 — Present · Asheville, NC, US
Education
Manhattan School of Music
Jazz Performance
1996 — 1996
Berklee College of Music
Jazz Performance
1998 — 1998
Boston University
Certificate, Microsoft Network and Security Engineer
2003 — 2003
Skills
- Call Logging
- Outsourcing
- Account Management
- Workforce Management
- Call Center
- Saas
- Managed Services
- Sip
- Integration
- Sales Engineering
- Salesforce.com
- Service Delivery
- Technical Support
- Vendor Management
- Contact Centers
- Voip
- Channel Partners
- Data Center
- Avaya
- Software Documentation
- Solution Architecture
- Professional Services
- Pre-Sales
- Training
- Customer Satisfaction
- Go-to-Market Strategy
- Acd
- Telecommunications
- Troubleshooting
- Customer Experience
- Enterprise Software
- Management
- Disaster Recovery
- Ivr
- Cloud Computing
- Solution Selling
- Vmware
- Product Management
- Cisco Technologies
- Call Centers
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