Drew Nordstrom

About Drew Nordstrom

Bachelor of Arts Graduate with a Major in East Asian Studies, a multi-disciplinary focus (economic, political, cultural, and language) on Chinese Relations. I am a mature, responsible, self-starting individual with proven leadership abilities and a strong restaurant industry-related work experience.

Experience

1. Senior Manager, Strategic Restaurant and Industry Partnerships

   American Express

   Sep 2021 — Present · New York, NY, US

   Lead the strategy, project planning, and market-focused account management for the most strategic restaurant partners within the Resy ecosystem. Built, maintained, and evolved external relationships with Headliner and Strategic partners across Amex Global Dining through a highly tactical, national lens.o Demonstrated track record in developing partnerships that deliver book of business retention and growth, provided partner brand exposure through high-impact collaboration, and ideated creative benefits for Amex cardmembers and Resy users through exclusive programming opportunities nationwide-Notable global partners have included: STARR Restaurants, Hogsalt Hospitality, Union Square Hospitality Group, Major Food Group, Le Bernardin, Unapologetic Foods, The Dinex Group, and more -Lead curation and activation of 20+ large scale experiential marketing brand moments in partnership with Resy marketing and American Express counterparts with Club Resy, Resy Supper Club, Reservationships brand campaign, Resy Cookie Box, restaurant buy-outs, visiting chef series, and moreo Launched and evolved Resy Global Dining Access Program, revamping partner pipeline to enable growth strategy to enhance cardmember value proposition of exclusive access benefits. Currently over 850+ GDA partners worldwide. o Built cross-functional relationships with Customer Success, Sales, Marketing, Revenue Operations, Product, Executive teams and AmEx counterparts to champion a holistic industry-centric voice of our restaurant partners; advocate for the development of new product features to enhance partner experience and streamline internal operations o Successfully served as a people leader for a team of account managers, navigating our partner base through two milestone acquisitions: Reserve in Nov \'18; AmEx in July \'19; Created and lead highly collaborative territory-based pods to drive targeted priority market-level action plans and increase transparency for leadership stakeholders

Education

• East China Normal University

  China in Global Context

  2010 — 2011

• University of Wisconsin-Madison

  East Asian Studies, Chinese, Leadership

  2008 — 2012

Skills

• Event Planning
• Solution Selling
• Microsoft Office
• Sales
• Facebook
• Microsoft Excel
• Powerpoint
• Business Development
• Marketing
• Social Media
• Social Networking
• Management
• Microsoft Word
• Collaboration
• Network Infrastructure
• Customer Service
• Event Management
• Saas
• Public Speaking