Drew Lane

About Drew Lane

Over 15 years experience as a people manager providing technical leadership and support to different organizations, I manage day-to-day operations to ensure both new and current engineering initiatives are completed within agreed upon timeframe and delivered upon organization expectations; develop team through coaching, feedback and performance management skills to ensure knowledge transfer to daily work assignments; manage the implementation of methodologies that continuously improve network security, organization operations, customer perceptions and foster strong client relationships.Experienced Network Manager - Improving organization efficiency and reducing risk, causing unprecedented gains in productivityProject Management - Delivering projects within budget constraints without compromising qualityOver 15 years extensive experience in delivering highly technical projects. RESULT: Project plan Execution, reduced future development needs and trigger high-volume results.I’ve worn many hats, from Central Office Technician Switch and Network Engineer to Manager Network Services | Manager Central Office and Supervisor Region Operations. I am able to work with internal staff to develop and plan projects, escalate and report issues, and drive projects to completion. I remain calm, objective and in control in stressful situations; maintain stable performance under pressure; accept criticism without becoming overly defensive. In reaching for any interim goal, it is essential to understand the complete vision and goal of each project, and then to drive resources to complete and achieve those objectives.RESULT: Collaborated with new global colleagues to ensure integration requirements are addressed in order to keep the integration project on time My extensive knowledge of team management, network management, technology upgrades and network administration gives me the ability to assess the potential for process improvement.

Experience

1. Manager, Engineering and Construction

   Brightspeed

   Jul 2023 — Present

Education

• Devry University

  Bachelor of Science, Networking and Telecommunications Management

  2005 — 2008

Skills

• Voice Over Ip (Voip)
• Multiprotocol Label Switching (Mpls)
• Call Centers
• Ip
• Network Design
• Network Engineering
• Cisco Technologies
• Ethernet
• T1
• Technical Support
• Call Center
• Mpls
• Networking
• Computer Hardware
• Telephony
• Wan
• Voip
• Dsl
• Internet Protocol (Ip)
• Managed Services
• Ds3
• Access
• Unified Communications
• Switches
• Telecommunications
• Wireless
• Lan-Wan