Drew Jones
Retired
- Role
- Site Leader at Concentrix
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
Experience
Site Leader
Jan 2017 — Present · Greenville, SC, US
Education
Elon University
Bachelor of Science - BS
Skills
- Business Process Improvement
- Sales
- Avaya
- Outsourcing
- Customer Relationship Management (Crm)
- Leadership
- Workforce Management
- Process Improvement
- Service Delivery
- Contact Centers
- Customer Retention
- Customer Service
- Management
- Offshoring
- Call Centers
- Call Center
- Sla
- Acd
- Customer Experience
- Customer Satisfaction
- Vendor Management
- Financial Services
- Crm
- Bpo
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