Drew Davey

Experience

1. Senior Solutions Engineer

   Digital Realty

   Nov 2022 — Present

   Provide expertise across portfolio management, design, construction, and operations, collaborating with industry leaders in a fast-paced, high-growth environment.• Work with top-tier enterprise/hyperscale/inside sales customers on diverse projects that vary in size from 3kW to entire buildings at 10+MW.• Act as a subject matter expert on power, cooling, and connectivity infrastructure, advising on complex technical challenges across assigned buildings.• Leverage product management experience in IT infrastructure to support technical sales, solution development, and customer engagements.• Learn and apply new technical and business concepts and skills quickly to adapt to customers\' needs and enhance customer satisfaction• Project management expertise with a knack for translating big-picture visions into detailed specifications, analyzing complex documents, and applying standards and rigorous tracking to ensure project success• Demonstrate strong customer-facing and sales engineering skills, with the ability to engage directly with customers, understand their technical needs (specifically around power, cooling, and connectivity), and effectively guide and sell Platform Digital solutions• Support Design and Construction teams in regional markets globally and provide input, support, and essential \"local knowledge\" for construction projects• Effectively respond, verbally or in writing, to sensitive issues, complex inquiries, or complaints to foster team collaboration and enhance customer satisfaction