Danial Darabi
Senior Product Manager @Snapp
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WORK HISTORY
Senior Product Manager @Snapp
Berlin, DE
Increased passenger NPS from 61 to 67 by resolving key friction points like driver arrival confusion and in-app support latency Built a Generative AI + NLP solution to analyze customer call reasons, reducing analysis time for PMs by 80% and enabling faster insight-sharing via dashboards Reduced average pickup wait time from 4.2 to 3.5 minutes by launching the “PickupSuggestion” feature with more intelligent pickup point recommendations Validated ML prototypes with multiple models, cutting idea validation time by 67% and accelerating feasibility checks for new product initiatives Automated experiment design and analysis using Generative AI, reducing manual eort in A/B testing and accelerating product impact measurement
EDUCATION
SPICED Academy
Data Science
Azad University (IAU)
Bachelor of Technology - BTech, Computer Software Engineering
University of Tehran
Master of Business Administration - MBA, Strategy
ABOUT DANIAL DARABI
Product Manager with 6+ years of experience and a dual background in Software Engineering and MBA. Combines technical expertise in AI and data science with strategic business acumen and UX design proficiency. Looking to join a company in Germany to solve meaningful problems and make a greater impact.
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