Ben Franz
Senior Manager, Technology Strategy & Transformation @Deloitte
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WORK HISTORY
Senior Manager, Technology Strategy & Transformation @Deloitte
EDUCATION
Harvard Business School
Executive Program, Strategic Management Studies
Baden-Wuerttemberg Cooperative State University (DHBW)
Bachelor of Science - BS, Business Information Systems Studies
Durham University Business School
Master of Science - MS, Management with Entrepreneurial Studies
WHU – Otto Beisheim School of Management
Dissertation Abroad Program, Management with Entrepreneurial Studies
Durham University Business School
Doctor of Philosophy - PhD, Management with Entrepreneurial Studies, Focus: Corporate Strategy of FTSE100
ABOUT BEN FRANZ
I am a transformation leader with a proven track record of delivering large-scale ServiceNow and cloud-enabled programs that reshape client IT landscapes and accelerate sustainable business outcomes. Over the past decade, I have advanced through progressive leadership roles, orchestrating complex program life-cycles and guiding organizations through their enterprise-wide digital transformation. Recognized for leading high-performing teams, I manage cross-functional, local, and global groups to deliver measurable improvements in efficiency, compliance, and customer experience. My international project exposure across diverse industries has strengthened my cultural agility and enabled me to design scalable, high-impact solutions for complex enterprise environments. I bring a distinctive combination of strategic vision, hands-on delivery expertise, and academic rigor. Alongside my technical and functional understanding of ServiceNow, I contribute leadership in business development, executive stakeholder management, and practice growth, consistently driving value for clients and organizations.
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