Drake Barlock

About Drake Barlock

Operations- driven Account Manager with a strong track record of supporting enterprise clients and keeping high-volume workflows running smoothly. I excel at coordinating communication across teams, solving problems quickly, and ensuring details don\'t slip through the cracks- even with priorities shift fast.I currently oversee a portfolio of 10+ enterprise organizations (construction, corporate, and tech environments), acting as the go-to liaison between internal teams and external stakeholders. Whether I\'m onboarding talent, responding to urgent changes, or streamlining processes to remove friction, my focus is always on clarity, consistency, and supporting people so the work gets done right.I\'m energized in environments where the expectations are high and the work truly matters. I\'ve built a strong reputation for being calm under pressure, highly organized, and proactive. When priorities shift, I break down the work, communicate early, and ensure the team stays aligned and confident. My approach is simple: clear customer- obsessed outcomes.Across my experience, I\'ve streamlined onboarding processes, improved internal workflows, and strengthened key client relationships- all while supporting high- visibility projects and operational demands. Whether independently or cross- functionally, I thrive where the stakes are high and accountability matters.I love building systems that make work easier for the entire team, and I\'m driven by the chance to support a high-performance organization where operational excellence truly matters.

Experience

1. Operational Specialist

   JLL

   Jan 2026 — Present · Charlotte, NC, US

Education

• Indiana University of Pennsylvania

  Bachelor's degree, Communications Media Marketing