Andy Cook
Delivery Performance Director @BT Group
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WORK HISTORY
Delivery Performance Director @BT Group
EDUCATION
University of Oxford
Bachelor of Arts (B.A.), Physics
University of Oxford
Doctor of Philosophy (Ph.D.), Physics
SKILLS
ABOUT ANDY COOK
A seasoned Transformation Director and executive with a record of leading successful business change and service delivery over 30 years across consulting and line-management roles. I’ve led strategic transformative initiatives for diverse organisations, driving holistic change at all scales to achieve sustainable outcomes. I have successfully delivered transformation focusing on industrialisation, standardisation, mobilising new capabilities, reshaping operational culture, and ongoing improvement tailored to the scale of the organisation that is transforming. Selected Achievements• Transformation of a Delivery Centre (10k+ Resources) leading to 50% growth over 3 years.• Gen-AI enabled transformation within existing budget ($25m) achieving 80% effort savings on first use cases.• Review and intervention to accelerate delivery of $100m+ agile cloud application delivery project.My differentiated experience of global delivery (with extended periods leading delivery both in the UK and from Asia - multiple years living and working in India and Philippines) makes me a highly effective global program and/or service delivery leader. I have leveraged this experience either in line management or quality/external review roles to shape, execute, govern, assure and recover delivery projects and services successfully. During my career I have engaged with and incorporated multiple waves of new technology (e.g. ML, Gen-AI) and market trends (e.g. Agile) to innovate, enhance and accelerate outcomes both for programs and services under me. As a leader who takes pleasure in developing the people within my teams, it is always a delight to help my team members achieve their personal career goals and achieve outstanding results (see recommendations).The projects I have included in my LinkedIn profile provide some more detail about the variety of roles and experience I have.
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