Rahul Dogra

Country Lead - Global Selling Services @TikTok

London, GB

Currently leading and managing the EMEA operations team of 10 Managers and 240+ indirect reports* Responsible for overseeing Amsterdam organizational processes and adding improvements to the process. Moreover, keeping track of the big picture, identifying potential areas of improvement and long-term planning to create initiatives that further the company’s overall goals.* Collaborating with Company\'s leadership, to constantly improve our service delivery through exceeding on agreed service levels, suggesting improvements to support logic, and designing structures to best run our support operations.* Providing strategic direction and leadership for all operational activities at the Amsterdam, ensuring alignment with overall company objectives.* Identifying opportunities to streamline processes, enhance efficiency, reduce costs, and improve overall operational performance.* Managing EMEA level Project Management Portfolio that includes - Intake of new projects, bi-weekly review, monitoring of 1-pagers/project progress, and post-mortem of XL projects to gather learning and feedback.* Executing business with firm principles - timely setting/clarifying requirements and expectations for all the managers. Measuring performance, providing feedback, and holding Managers accountable for performance and their lines of business.

Liverpool John Moores University

Master of Business Administration - MBA

Vinayaka Mission's Research Foundation - University

Bachelor's degree

Institute of Management Technology, Ghaziabad

PGP - Management

University of Cambridge

A Levels -