Dragos Victor Georgescu
Escalations Engineer Ii @Prime Video & Amazon MGM Studios
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WORK HISTORY
Escalations Engineer Ii @Prime Video & Amazon MGM Studios
London, GB
EDUCATION
University of Bradford
Bachelor of Science (BSc), Media Technology and Production
I.L.Caragiale, secondary school
Bacalaureat, Mathematics, Physics, Informatics
SKILLS
ABOUT DRAGOS VICTOR GEORGESCU
Results-driven Incident Operations leader with a track record of building and scaling incident management functions to 15+ specialists, consistently achieving uptime for services impacting over 100M users. Expert at leveraging AI/ML automation to transform manual processes, reduce incident response times by 80%, and save more than $2.5M in operational costs. Demonstrated ability to establish governance frameworks, implement chaos engineering programs, and develop knowledge management ecosystems that set the blueprint for operational excellence.
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