Dragan Pavlovic

About Dragan Pavlovic

Experienced Banquet Captain with a demonstrated history of working in the hospitality…

Experience

1. Banquet Captain

   1 Hotels

   Mar 2015 — Present · Miami, TX, US

   Supervising service staff to ensure timely and accurate room set up of food and beverage service per banquet order specifications.Ensure that presentation of all food and beverage is in accordance with banquet order.Greeting event contacts upon arrival; retain a visible presence throughout the event; resolve guest conflict and answer questions to customer’s satisfaction. Immediately contact supervisor and/or management with any unsolved issues during the event.Training banquet staff in proper set up, serving, and clean up procedures.Enforcing uniform and dress code standards.Overseeing the activities of the banquet staff to ensure accurate and timely banquet service.Conducting on site banquet event order meetings prior to each event.Maintaining strict control over all company owned equipment. Cleaning and storing all equipment in a secure manner.Communicating any maintenance issues to the management including banquet equipment repair or safety issues.Delegating to staff all cleaning of Banquet area throughout event.Performing all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives.At all times projecting a favorable image of the company to the public.

Education

• University of Belgrade

  Bachelor's degree, Hospitality Administration/Management

  2004 — 2008

Skills

• Partner Management
• Resellers
• Sales Process
• Solution Selling
• Channel Partners
• Food & Beverage
• Sales Operations
• Product Management
• Food Service
• B2b
• Event Management
• Hospitality
• Microsoft Office
• Sales
• Key Account Management
• Bartending
• Product Marketing
• Cloud Computing
• New Business Development
• Micros
• Hospitality Industry
• Direct Sales
• Banquets
• Hospitality Management
• Account Management
• Fine Dining
• Catering
• Channel Sales
• Selling
• Sales Management
• International Sales