Vijay Shegunshi
Customer Relationship Management @Neilsoft
Signup · Get unlimited contacts
WORK HISTORY
Customer Relationship Management @Neilsoft
Pune, IN
Neilsoft, a focused Engineering services and software solutions (ER & D) provider, servicing global customers in the AEC/Construction, Manufacturing and Industrial Plants segments.Customer relationship management and setting up the processes in the initial period of the relationship and successfully coordinating and managing the customer relationship with multiple projects in different domains involved.
EDUCATION
SS Arts College and TP Science Institute Sankeshwar
PUC (XII), Science
National Open School of Management Studies, Chennai
Diploma, Quality Management and ISO 9000 (DQCMI)
Sikkim Manipal University
MBA, Finance
Jain (Deemed-to-be University)
Doctor of Philosophy - Ph.D, Finance Management
Pune Institute of Advanced Technologies
Post Graduate Diploma in Advanced Computing Techniques and Tools (MSDACTT), Computer Software
Karnatak University, Dharwad
Bachelor of Engineering -, Mechanical Engineering
ABOUT VIJAY SHEGUNSHI
My 27+ years of progressive experience across Software, Engineering and Manufacturing sectors enhancing Customer Satisfaction & Delight, Strategy Optimization and achieving operational excellence have enabled me to create a culture of customer first, optimized resource utility, effective quality system, culture of team work, self motivated team and product mindset - altogether ensuring satisfied customers & all stake holders and the operational fulfillment.Currently I am heading QA in Neilsoft and have extensive experience in Program Management, Account Management, CRM, Delivery Management, QA, Product/software Development, Operations, Business Development, P&L & Vendor Management.I hold very dear the following achievements as a leader in CRM and Operational excellence- Setting up and managing Product localization engineering & testing center for a global ISV for their 10+ products into 14 languages(Including 4 European, 4 Eastern European and 4 APAC languages)- Setting up test automation resource center for a leading Storage & Security Domain software player for their flagship product- Successfully establishing optimal cast iron casting processes through Design of Experiments (DOE) at all vendors- Customer relationship management and setting up the processes in the initial period of the relationship and successfully managing customer relationship with multiple domain projects- Raising to the challenges and successfully owning up the multiple dept. and teams responsibilities in the initial growth phase of the organization- Have conducted extensive research and has in-depth knowledge of (As a part my doctoral research, Ph.D.) intangible assets, intangible asset valuation, valuation models, Intangible assets in Indian Information Technology and Pharma sectors, impact of intangible assets on company performance and capital structure, Merger/Acquisitions, Strategies, Corporate governance and role of intangibles valuation etc- Certified internal quality system auditor & conducting internal audits for 18+ yearsCore Skills: Account Management, CRM, Strategies, Corporate governance, Delivery management, Program/Project Management, Resource management, Operations, Team Grooming, Business Development, P&L Management, Intangible assets, Intangible asset valuation models, Indian IT & Pharma industries, Brand Valuation, HR Accounting and Valuation, Vendor Management, Software Testing, Software / Product Development, Test Automation, Software localization, Auditing, Internal Quality System Auditing, MSA, NDA.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.