Sunil Singh Choudhary
General Manager Apollo Health Check @Apollo Hospitals
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WORK HISTORY
General Manager Apollo Health Check @Apollo Hospitals
Navi Mumbai, IN
In my role, I have been pivotal in driving health improvements and operational efficiencies across various healthcare initiatives. I played a significant role in enhancing health outcomes for Apollo ProHealth check patients, contributing to measurable improvements in key health indicators like HbA1C levels for diabetes patients and blood pressure for hypertensive patients. These health advancements were acknowledged in the \"Health of the Nation 2024\" report by Apollo Hospitals.Additionally, I focused on optimizing the Health Mentor process, achieving a significantly improving productivity metrics such as Average Handling Time and Talk Time. My efforts led to a substantial increase in upsell/cross-sell activities, generating significant monthly revenue and downstream business growth. Furthermore, I established a nationwide home sample collection system, which reduced Health Check TAT and significantly increased sample collection numbers. My contributions in call center management resulted in improvements in conversion rates, walk-in ratios, and a substantial reduction in abandoned call rates.
EDUCATION
Government Medical College, Miraj. Maharastra University of Health Sciences
M.B.B.S., Medicine and surgery
Jamnalal Bajaj Institute of Management Studies (JBIMS)
Master of Business Administration (M.B.A.), Marketing
ABOUT SUNIL SINGH CHOUDHARY
I am a seasoned healthcare strategy and digital health expert with 14 years of experience spanning corporate roles and clinical practice. My career journey has been shaped by a passion for improving patient outcomes and advancing healthcare operations. Currently, I serve as the General Manager of Care Continuum at Apollo Health Checks, Apollo Hospitals, where I lead initiatives to enhance the patient care continuum, ensuring seamless and effective care delivery across the healthcare spectrum.My expertise lies in the digital health sector, with extensive experience in health management, disease management, hospital operations, health insurance, health insurance claims, call centre operations, US healthcare, healthcare financing and pharmaceutical companies. I have a proven track record in healthcare leadership, particularly in driving digital health initiatives and implementing digital therapeutics. These efforts have been instrumental in enhancing patient outcomes and streamlining care delivery processes, ultimately leading to more efficient and effective healthcare systems.Throughout my career, I have specialized in condition management and healthcare operations, focusing on data-driven interventions and process optimization. My ability to generate revenue and drive strategic growth is evidenced by my success in leveraging upselling and cross-selling opportunities, as well as cultivating industry networks to create valuable sales prospects for my organization. I am also skilled in project management, and adept at guiding complex healthcare projects from inception to completion while ensuring they are delivered on time, within budget, and to the highest quality standards.Additionally, I have demonstrated strong capabilities in crisis management, ensuring patient safety and the continuity of healthcare operations during emergencies through well-defined crisis response strategies. My goal has always been to make a positive impact on healthcare delivery and patient care, and I am driven by the opportunity to contribute to the future of healthcare
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