Shruti P

About Shruti P

Driven by passion for healthcare and service excellence, I hold a bachelor\'s degree in…

Experience

1. Healthcare Business Analyst

   Tech Mahindra

   Aug 2022 — Present · IN

   1.Working in an application maintenance process of Sunrise clinical application provided ongoing user support and troubleshooting for SCM-related issues, ensuring prompt issue resolution, collaborated with cross-functional teams including clinicians, IT staffs, and administrators to ensure the seamless integration of SCM into daily healthcare operations, ran test-validated client requirements and managed client escalations.Implemented and maintained security protocols to safeguard patient data and ensure compliance with healthcare regulations, including HIPAA, HITECH, and meaningful use, resulting in a reduction in compliance-related incidents. Collaborated with vendor support for issue resolution and system updates, played a key role in the upgrade of SCM to a new version, go-live process, ensuring smooth transition and minimal disruption to clinical operations, worked on the incident management process, worked as a subject matter expert in the automation of user access and provisioning.2. Responsibilities such as optimizing electronic health records (EHR) for emergency department (ED) workflows, ensuring accurate patient documentation, collaborating with healthcare staff, and implementing system updates to enhance clinical efficiency.3.Responsible for developing, maintaining, and optimizing clinical order sets within a healthcare system. The duties include collaborating with healthcare professionals to ensure order sets align with best practices, regulatory requirements, and clinical workflows also participate in system testing, updates, and provide training to end-users to enhance the effective use of order sets.4.Tasked with reviewing and analyzing laboratory test results within a healthcare setting. Their responsibilities include verifying the accuracy of data, identifying abnormal results, and communicating findings to healthcare providers. Assist in developing protocols for result interpretation, ensuring compliance with efficacy.