Abdul Dileep
Merck | Ph.D. | Certified Six Sigma black belt | Project Management | Scientist | Molecular Biology & Biochemistry Expert | Innovative Problem Solver | Content Creator | Educator
- Role
- Merck Project Management Sr Specialist Scientist at Merck Group
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Abdul Dileep
With 13+ years of experience in Life Sciences, Molecular Biology, Biochemistry, Cell…
Experience
Merck Project Management Sr Specialist Scientist
Sep 2019 — Present · IN
May 2019 – Present Expert Technical Consultation & Scientific SolutionsDelivered precise, science-driven solutions to complex customer inquiries, ensuring high satisfaction and repeat business.Specialized in tailored product recommendations, cross-referencing, and issue resolution, optimizing customer experience. Project Management & Digital TransformationLed cross-functional projects, streamlining CRM platforms (Salesforce, SAP ERP, TrackWise) and improving workflows.Applied Lean Six Sigma & Agile methodologies, reducing response time and enhancing customer engagement.Managed stakeholders across R&D, Quality, and Regulatory teams, aligning business and technical goals. Process Improvement & Innovation (Kaizen & Innospire Ideas)Spearheaded Kaizen & Innospire innovation initiatives, leveraging data insights to enhance efficiency and operations.Developed streamlined workflows, improving CRM performance and reducing inquiry resolution time. Leadership & Stakeholder ManagementTrained & mentored teams, fostering knowledge-sharing to upskill scientists, sales teams, and support staff.Collaborated with R&D, Regulatory, and Quality teams, ensuring smooth execution of key projects. Quality Assurance, Audits & ComplianceContributed to internal & external audits, ensuring ISO, NABL, and QMS compliance.Implemented CAPA (Corrective & Preventive Actions), improving product reliability and customer trust. Awards & Recognitions Spotlight & Impact Awards for innovation, leadership, and operational excellence. Recognized for achieving high TAT, NPS scores, and process optimization. Key Achievements Managed a diverse product portfolio: Life Science Reagents (Molecular Biology, Cell Culture, Antibodies), Labware, and Advanced Analytical Solutions. Developed & executed training programs, enhancing team expertise. Led continuous improvement projects, optimizing workflows and enhancing customer experience
Education
Sri Venkateswara University
Bachelor's degree
2006 — 2009
Central Food Technological Research Institute, Cheluvambe Mansion, Mysore.
Doctor of Philosophy - PhD
2013 — 2019
Sri Venkateswara University
Master's degree
2009 — 2011
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