Samridhi Kaur

About Samridhi Kaur

I’m a healthcare professional passionate about improving how organizations deliver healthcare services and create value for their clients.”With over a year of experience in healthcare account management, client servicing, and insurance coordination, I’ve helped corporate clients simplify claim processes, resolve service issues quickly, and strengthen their employee health programs.At MediBuddy, I manage multiple corporate healthcare accounts — working closely with hospitals, insurers, and HR teams to ensure seamless service delivery. I thrive on turning challenges into actionable improvements that enhance satisfaction, retention, and operational efficiency.Recently, I strengthened my technical and analytical foundation through certifications in MS Excel & Power BI for Data Analysis and Visualization, Scientific Writing in Health Research, and Writing Scholarly Articles. These programs deepened my ability to translate healthcare data into insights, communicate clearly, and make evidence-based recommendations.Me being a strategic thinker, collaborator and adaptable, I enjoy building relationships that create long-term value for both clients and organizations. My goal is to continue growing at the intersection of healthcare consulting, data-driven decision-making, and client success management.Let’s connect if you’re working in healthcare consulting, client success, or health-tech innovation — I’m always open to exchanging ideas and exploring opportunities to make healthcare smarter and more client-centric.

Experience

1. Key Account Manager

   MediBuddy

   Jan 2025 — Present · IN

   Driving strategic partnerships and delivering high-quality healthcare service management for corporate clients on one of India’s leading digital healthcare platforms.• Managing end-to-end relationships with key corporate accounts, ensuring high client satisfaction and long-term partnerships.• Acting as a strategic liaison between corporate clients, hospitals, and internal teams to ensure seamless healthcare service delivery.• Resolving escalations, optimizing service workflows, and maintaining strong stakeholder communication.• Monitoring account performance, service utilization, and operational metrics to improve efficiency and client experience.• Leading onboarding and implementation of new corporate clients, ensuring smooth integration of healthcare services.• Collaborating with cross-functional teams to enhance healthcare program delivery, claims management, and member support.• Identifying growth opportunities within accounts, supporting renewals, and contributing to revenue expansion.• Delivering data-driven insights and regular performance reviews to strengthen client relationships and business outcomeshealth

Education

• Delhi Public School - India

  Intermediate (10+2) , Medical

• Guru Gobind Singh Indraprastha University

  Bachelor in Homeopathy Medicine & Surgery, Homeopathic Medicine/Homeopathy

• IIHMR, Delhi

  PGDHM equivalent to MBA in Hospital & Health Management , Hospital and Health Care Facilities Administration/Management