Ronita Biswas
Senior Executive Service Excellence @Kauvery Hospital
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WORK HISTORY
Senior Executive Service Excellence @Kauvery Hospital
IN
Overall, I play a vital role in shaping the organizational culture of the hospital, fostering a positive work environment, and ultimately contributing to the delivery of high-quality patient care. My role includes improving the NPS Score, publishing monthly newsletter, conducting training sessions on service standards and I am also responsible for conducting audits within the unit and providing insights on opportunity areas along with improvement plans. Analyzing feedback and designing improvement plans. Implementing SOP\'s and monitoring deviations. Key role in performing UAT & implementation of digital feedback system in the unit.
EDUCATION
Vinayaka Mission's Homeopathic Medical College
Bachelor of homeopathic medicine and surgery, Homeopathic Medicine/Homeopathy
Apollo Institute of Hospital Administration
MBA health service management, Hospital and Health Care Facilities Administration/Management
ABOUT RONITA BISWAS
A dynamic and multilingual person enthusiastic about patient thriving to bring a range of…
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