Ramiz Anwar M.

Medical Administration | Clinical Operations | Patient Counselor | BDS Graduate | MBA Healthcare Management Student | BLS | ACLS | Enhancing Patient Care & Operational Excellence | Six Sigma Yellow Belt | Mission: AMS

Role
Medical Services Officer at Desun Hospitals
Location
Kolkata, WB, IN
LinkedIn followers
500 followers
Healthcare & Human ServicesView LinkedIn profile

About Ramiz Anwar M.

Healthcare Operations professional with clinical and management expertise, currently…

Experience

  1. Medical Services Officer

    Desun Hospitals

    May 2024 — Present · Kolkata, IN

    Managing clinical operations to ensure seamless, high-quality patient care and service delivery, my role involves liaising between higher management and patients\' next of kin (NOKs), providing compassionate counseling for both patients and NOKs, including DAMA (Discharge Against Medical Advice) guidance, and effectively handling service-related issues. I also oversees CAPA for any operational, clinical or service related failures. I also extend professional support to visiting corporate doctors, family physicians, and army doctors, fostering collaborative care for their patients. Additionally, I oversee healthcare, insurance, and corporate protocols, manage claims handling, drive quality improvement initiatives, and collaborate with cross-functional teams to align workflows with organizational excellence.

Education

  • Nava Nalanda

    High School Diploma

  • Manipal Academy of Higher Education

    Master of Business Administration - MBA, Health/Health Care Administration/Management

  • ADESH UNIVERSITY

    BDS (Bachelor of Dental Surgery)

  • Pathfinder Higher Secondary Public School

    High School Diploma

  • ADESH UNIVERSITY

    Bachelor's degree, Dentistry

  • Nava Nalanda

    Madhyamik

  • Pathfinder Higher Secondary Public School

    Higher Secondary , WBCHSE PCMB combination

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Ramiz Anwar M. — Medical Services Officer at Desun Hospitals in Kolkata, WB, IN | Unifers