Radha Gupta
Project Officer @Cancer Hospital & Research Institute
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WORK HISTORY
Project Officer @Cancer Hospital & Research Institute
Administered facility records, keeping adequate information about activities and following strict data protection requirements.• Arranged patient appointments and treatment plans by consulting and collaborating with other healthcare providers and specialists.• Implemented patient satisfaction surveys, analyzing feedback to improve services and patient experience.• Participated in team meetings, contributing ideas for service improvement and patient care enhancements.• Created and implemented work schedules for staff, keeping adequate staff on shift at any given time.• Achieved service time and quality targets.• Prepared range of written communications, documents and reports.• Maintained up-to-date knowledge of industry developments, applying insights to refine quality management approaches.• Provided administrative support to healthcare teams, helping to streamline patient care processes.• Facilitated clear communication between patients, primary healthcare team and other associated healthcare • Coordinated appointments for patients, providing timely scheduling to meet their healthcare needs.• Monitored waiting areas, ensuring a comfortable environment for patients and visitors.• Coordinated with department heads to streamline operations and increase efficiency in service delivery.• Analyzed data from quality control tests to identify patterns and implement corrective actions where necessary.
EDUCATION
Madhya Pradesh Medical Science University
Bachelor of dental surgery, Dentistry
Parul University
Master of Business Administration - MBA, Healthcare
ABOUT RADHA GUPTA
Greetings!Hello! I’m a dedicated dental surgeon with a strong foundation in healthcare management, ready to bring a unique blend of clinical expertise and strategic insight to the hospital and healthcare sector. My career began in dental surgery, where I developed skills in patient care, diagnostics, and treatment planning. During the Covid-19 pandemic, I expanded my experience as an Ex-Sampling Head Intern, managing critical sampling operations under high-pressure conditions.With an MBA in Healthcare Management, I have a solid understanding of healthcare administration, organizational dynamics, and strategic planning. My experiences have sharpened my ability to navigate complex situations, make informed decisions quickly, and manage diverse programs effectively.I am passionate about leveraging my skills to drive excellence in hospital operations, enhance patient care, and foster collaborative environments. I’m excited about opportunities where my background in healthcare management and clinical practice can contribute to meaningful improvements in organizational performance and patient outcomes.
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