Neeraj Anuragi

Quality Manager (Unit Head) @Park Group Of Hospitals

Gurugram, IN

Quality Assurance & Compliance- Ensure compliance with healthcare regulations, accreditation standards, and hospital policies.o Prepare for and lead hospital accreditation and certification processes ( NABH).o Monitor and update hospital policies to align with legal and regulatory changes.2. Performance Monitoring & Data Analysiso Collect, analyze, and report quality performance metrics.o Identify trends, gaps, and areas for improvement in patient care.o Use data-driven approaches to enhance hospital processes.3. Patient Safety & Risk Managemento Develop and implement patient safety programs.o Investigate and resolve incidents related to patient safety and medical errors.o Promote a culture of continuous improvement and risk reduction.4. Process Improvement & Best Practiceso Implement Lean, Six Sigma, or other process improvement methodologies.o Facilitate hospital-wide quality improvement initiatives.o Benchmark hospital performance against industry best practices.5. Training & Staff Developmento Conduct training sessions for healthcare staff on quality standards and patient safety.o Ensure that medical teams are educated on updated healthcare guidelines.o Foster a culture of accountability and continuous learning.6. Patient Feedback & Satisfactiono Monitor patient satisfaction scores and feedback.o Implement strategies to improve the patient experience.o Address complaints and grievances related to quality of care.

Barkatullah University, Bhopal

BHMS

University of Lucknow

Master of Public Health - MPH

University of Lucknow

Master of Hospital Administration