Mona Dudhale
AGM – Training (Customer Service) | HR & L&D Professional | Ph.D., MBA | XLRI HRM | ISTD – T&D | 13+ Yrs Experience
- Role
- Assistant General Manager -training at Vodafone Idea Limited
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Mona Dudhale
Ph.D. & MBA in Marketing & HR | Executive Development Program in HRM – XLRI Jamshedpur | Diploma in Training & Development – ISTD • 13+ years of expertise in, Learning & Development, and Corporate Training. • Currently AGM – Trainings at Vi (Vodafone Idea), leading large-scale training & people development initiatives • Skilled in Training Needs Analysis (TNA), leadership development, capability building, and compliance audits • Proven track record in designing and executing impactful training programs aligned with business goals • Strong focus on measuring learning ROI, improving performance outcomes, and managing training budgets efficiently • Aspiring to contribute as a strategic HR leader, driving employee engagement, organizational growth, and business transformation.
Experience
Assistant General Manager -training
Jun 2024 — Present · Indore, IN
AGM – Training, Vodafone Idea (Vi) • Training Delivery & Capability Building: Spearheaded onboarding, capability enhancement, and last-mile refresher programs (classroom & digital), ensuring quality outcomes within 30 days. • Talent & Performance Development: Facilitated Training Needs Identification (TNI/A), corrective action plans, and knowledge assessments to align people capability with business directives. • Operational & Budget Excellence: Oversaw training operations, knowledge systems, and learner performance, while managing budgets in line with corporate guidelines. • Governance & Compliance: Led audits across partner sites, ensured adherence to policies, and drove governance of KMS/LMS usage from hiring to production readiness.
Education
International Institute of professional studies
May, 2012, Marketing and HR
2007 — 2012
St. Raphael H.S School
12th CBSE, Commerce
1993 — 2007
International Institute of Professional Studies
Master of Business Administration - MBA, Marketing/Marketing Management, General
2007 — 2012
RTM nagpur university
Doctor of Philosophy - PhD, Business Administration and Management, General
2013 — 2019
Indian Society for Training & Development (ISTD)
Diploma, Training and Development
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