Mandar Deval
Quality Assurance Manager @Onpoint Healthcare Partners
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WORK HISTORY
Quality Assurance Manager @Onpoint Healthcare Partners
IN
Managed a team of offshore and onshore QAs at MICROSOFT INDIA PVT LTD, ensuring 0% attrition and timely completion of audits.• Oversaw QA certification projects for BPO partners like CTS and ACC, enhancing vendor quality with Super QA audits.• Effectively addressed rebuttals/reversals, ensuring smooth operations and client satisfaction.
EDUCATION
Insurance Institute of India
Licentiate Degree
NMIMS CDOE
Master of Business Administration - MBA, Business Administration and Management, General
Mumbai Board
Higher Secondary School Certificate , Science
Mumbai University
Bachelor of Ayurvedic Medicine and Surgery, Ayurvedic Medicine/Ayurveda
Mumbai Board
Secondary School Certificate, AK Joshi Eng Med School Thane
ABOUT MANDAR DEVAL
Leading the charge at Microsoft India as a Quality Assurance Manager, my journey in the…
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