Jamie L. Chachere

About Jamie L. Chachere

Award-winning communications leader with expertise in crisis communications, media relations, strategic planning, public safety, and community engagement. Skilled in navigating complex challenges and crafting clear, impactful messaging to protect and enhance organizational reputation. Proven track record of leading teams, developing strategies, and managing global projects on time and under budget. Experienced in brand development, crisis response, and stakeholder engagement across internal and external audiences. Focused on advancing public safety, DEI initiatives, and fostering transparency. Leverages public relations, strategic planning, and data analytics to drive organizational success in high-pressure environments.

Experience

1. Public Information Officer

   Raleigh Fire Department

   May 2023 — Present · Raleigh, NC, US

   Led public relations and crisis communications efforts in this inaugural position, serving as the primary spokesperson and managing both internal and external communications for Raleigh Fire. Developed and executed strategic communication plans to ensure clear, accurate, and timely messaging during emergencies and high-profile incidents, while also enhancing community engagement and departmental visibility.Key Responsibilities & Achievements:•Managed on-call and on-scene media inquiries 24/7 during emergencies, including natural disasters, public health crises, and operational incidents, ensuring accurate and consistent messaging to the public.•Developed and implemented comprehensive communication strategies that aligned with departmental goals, ensuring effective messaging across all platforms and to diverse audiences.•Directed crisis communication efforts, coordinating messaging during high-stakes events and mitigating reputational risks through clear, transparent communication.•Managed the department’s brand and public image, overseeing content creation, graphic design, and marketing materials to increase public awareness and engagement.•Led internal communication efforts, ensuring alignment across divisions and fostering a culture of collaboration and excellence within the department.•Coordinated community outreach initiatives, public safety campaigns, recruitment events, and educational programs, strengthening relationships with the community and building public trust.•Analyzed communication campaign data and media coverage to assess effectiveness, refine strategies, and ensure continuous improvement in public relations efforts.•Developed policies for the collection and dissemination of information, ensuring compliance with legal and ethical standards while maintaining transparency in public communications.•Coordinated crisis preparedness and response strategies, ensuring effective communication and operational coordination during emergencies.

Education

• University of North Carolina at Charlotte

  Master of Arts (MA), Clinical Mental Health Counseling

• St Mary’s Dominican High School

  Diploma

• Vanderbilt Peabody College

  Doctor of Education - EdD, Organizational Leadership, Learning, & Policy

• Northeastern University

  Bachelor of Science - BS, Psychology