Harish Agre
Head - Product Support & Service ( Tractor Div.)
- Role
- Head - Product Support & Service at Action Construction Equipment Ltd.
- Location
- Faridabad, HR, IN
- LinkedIn followers
- 500 followers
About Harish Agre
Highly accomplished Business Leader with 26+ years of experience driving success in…
Experience
Head - Product Support & Service
Action Construction Equipment Ltd.
Feb 2024 — Present
Business Leader offering nearly 25 years of career success in After-Market Operations Management, Process Excellence, Transition, Customer Relationship Management, Product Support & Management, Training & Development, Audits, Spare Part Management, Manpower Management to achieve defined business objectives• Expertise in after-market, customer service and operations expertise to promptly establish efficiency, resolve problems and optimize productivity• Ensured all the operations are in accordance with safety standards; followed best practices to ensure smooth and efficient operations• Customer-centric professional with skills maintaining relationship with customers and improving customer satisfaction matrices by resolving customer complaints & technical/ warranty issues • Extensive experience in assisting & training Service Technicians and Engineers to ensure proper functioning of the activities• Skilled at monitoring & motivating the workforce to enhance their efficiencies and assisting them to deliver quality services to clients; implementing various techniques for improving the process operations along with cost effectiveness• An effective communicator with exceptional relationship management skills with the capabilities to relate to people at any level of management
Education
Indira Gandhi institute of Management & Technology
Master of Engineering - MEng
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