Denise Kelly
Service Design Lead @Kainos
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WORK HISTORY
Service Design Lead @Kainos
EDUCATION
Ulster University
Post Graduate Diploma
Queen's University Belfast
Doctor of Philosophy - PhD
ABOUT DENISE KELLY
Strategic design leader with expertise in service and product design, systems thinking, and business design.With over 8 years\' industry experience, I build and lead cross-functional design teams that embed user-centred design practices, foster innovation, and drive commercial success.Supported by my background in Service Design and Quality and Business Improvement, I bring a unique blend of strategic thinking, operational efficiency, and human-centred design to deliver scalable products and drive meaningful outcomes.
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