Daniel Roberts
Casualty Director Claims @ Nationwide Insurance | Claims Performance, Leadership
- Role
- Casualty Director of Claims at Nationwide
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Daniel Roberts
As a seasoned Casualty Director of Claims at Nationwide Insurance, I leverage my extensive experience and leadership skills to deliver successful claim outcomes across multiple states. I have a proven track record of driving improvement of casualty claims handling using the Lean process and enhancing the customer experience. I oversee staffing, strategic directives, and training, continually developing highly engaged teams and talent pipelines.
Experience
Casualty Director of Claims
Jun 2016 — Present · Shaker Heights, OH, US
Promote successful business outcomes through effective leadership and relationship management for and Non-Injury Liability Claims in across multiple states. • Facilitate the planning and administration of corporate and regional plans through valuable analysis in collaboration with cross-functional teams and senior leadership, to develop strategic initiatives for long term company goals.• Oversee staffing, strategic directives, and training.• Utilizes the Lean process to drive improvement across national Casualty Claims vertical and enhance the customer experience.• Continually develops highly engaged teams and talent pipeline.
Education
Franklin University
Doctorate of Business Administration , Business Administration
PennWest Clarion
Bachelor of Science - BS, Business Administration
Robert Morris University
MBA, Business Administration
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